Key-holding

Our on-call team will be at your service promptly. We provide a highly secure key holding service at separate locations in London.

Repairs and Certification

A crucial part of the work we do is to ensure that repairs and certification are of the highest standard. Our service providers are regulated by trade bodies such as the NICEIC, GasSafe, NAPIT, JIB, ECA, BAFE. All works are covered by trade and public liability insurance up to £5m for any one event.

UK Regulatory Compliance

The UK regulatory environment is changing for homeowners and landlords. Our team ensures that you and your property are fully compliant with requirements and actively work to ensure that insurance policies are reconciled with the documentation available.

24/7 Call-Out Service

A simple service with your wellbeing as a priority. We hope this service is never necessary but should the unfortunate happen, our team stand ready to answer calls and resolve the issues at all times.

Liaison With Freeholder

Applicable to leasehold properties, we actively work with the freehold agent and management companies, representing your interests. We swiftly communicate upcoming works, issues and complaints to clients and intervene where required on their behalf.

Point of Contact For Tenants

Priority HMS stand at your tenants’ service to ensure that their needs are met. All communication is iterated to the client swiftly with all works approved before commencement.

Management of Utilities

This is a bespoke service and different for all clients dependent on needs. Where the property is vacant, Priority HMS can carry out a full service. Rented properties may have a partial requirement but crucial for the smooth administration of the home.

Pest Control

A distressing problem for homeowners and tenants will be briskly dealt with by some of the best pest control professionals in our industry. Our clients’ homes will be returned to their snug cosiness speedily.